Leslie G. - Kingston NY

I recently moved to Kingston and needed to find a place to take my car (Toyota Matrix). I'm one of those people who has always taken my car to the dealer, but this time I wanted to take it elsewhere to hopefully avoid getting gouged. So, I took my car to Sharp for an oil change and an overall check. There were certain things that the dealer had told me needed to be fixed, so I wanted Sharp to check these things and tell me if they truly did need to be addressed. When all was said and done, I got the oil change, a transmission flush, a new battery, and a new air filter for a price that I'm positive would have been about triple at the dealer. Also, they informed me that one of the things the dealer said needed to be fixed is not in need of repair. Milt was extremely courteous when I dropped off my car in the morning and when I picked it up in the afternoon (they finished about 3 hours earlier than scheduled, which was great). He went over the entire vehicle maintenance checklist with me and explained what had been checked, what had been fixed, and what would need to be fixed down the road. He even gave me a free pen to boot. My experience here was really great, and I will definitely return. I never felt like I was being sold things I don't need, which was a frequent experience at the dealer. I can safely say that my days at the dealer are done.

  • Cleanliness
  • Timeliness
  • Would Recommend
  • Customer Service
  • Estimate vs Cost
  • Overall Satisfaction